If I could rate this company one star, I would. When I first signed up, I used a coupon. By the time I paid and confirmed, the coupon disappeared and I ended up paying full price. That was just the beginning. They continued to give me false information about when my loot crate would arrive. Every time I reached or checked, it was different time estimate. On Facebook, they informed us all that the loot we purchased would be set out at the end of February. And then I finally get tired of waiting for the tracking information and I send an email. So many complaints are coming in that I receive an email 2-3 days after my submission that they are backed up on emails and will respond as quickly as possible. Finally, after a long wait, I get a response telling me that the package will not be sent out until late March. I paid in January. And I am just shocked. So I asked for a refunded because I’m not one to do business with people who continuously lie to me. The person is still arguing that I was not lied to. He refunded my money but “they never gave me false information”. If they check Facebook, someone is actively responding to comments telling them false information. Probably would face check before they claim innocence.