I started with their basic Loot Crate box, Never had too many shipping delays but the items were mostly cheap filler items that had little to no interest for me so I switched the Fallout Crate once that began being advertised. It was suppose to be an every other month box that shipped its first box in December 2017. I prepaid for the entire year. We are going on the 4th box that should have arrive in June 2018 and with 2 days left of July there has been no update and no box. Not a single box from this series has ever shipped on time. They never email the customers. The only way to contact them and get a status update is to submit a support ticket to which they reply they sent an email and check your spam box. Well, I check my spam box everyday. This company is not sending its customers updates and hiding behind the spam excuse.A shipping delay here or there is one thing but to take a customers money for a whole years worth of products, not ship anything within the designated time, or the delayed designated time and fail to communicate with the customers just shows really bad business practice and suspicious fraudulent activity.