I am posting this review on various sites in order to hopefully prevent other people wasting their money the way I have.
I purchased my first Loot Crate subscription about two months ago - and, idiotically purchased a 1-year/6 box subscription to the tune of over $200!! On their website, it said the particular crate is supposed to ship out and be received by subscribers between the 15th and 25th of odd-numbered months. So I was expecting to get a shipping notification a couple of weeks ago...which never came. I waited, waited - nothing. Finally, when the 23rd rolled around, I thought wth and checked my Loot Crate account. ZERO TRACKING INFORMATION - clearly, the box hadn't been shipped. So I sent them a message and, wouldn't you know, I get this fake-saccharine reply saying, oh yeah we're running behind schedule. DID THEY THINK TO NOTIFY ME OF THIS? NOOOO, of course not. So I immediately replied and said that I was not okay with this method of doing business, that if they were running late they should be sending out an email to all the subscribers informing them of the delay instead of just leaving people hanging. I also said that since this was my first experience with Loot Crate, and the first box of that first subscription, this didn't imbue me with any faith in the company and that, as a result, I wanted to cancel my subscription for a full refund. Did I get a response to that? NO, OF COURSE NOT. I even started a complaint with the Better Business Bureau - to which, again unsurprisingly, the company hasn't even bothered responding. Instead, today, I get an auto-generated message telling me the first box is on the way. Not only will I NEVER EVER sign up for another subscription with Loot Crate, I'm going to make it my personal business to tell anyone and everyone what a shady, dishonest, disreputable company they are. DO NOT WASTE YOUR MONEY WITH THIS COMPANY!