Their customer service is really bad. They have no phone number so you have to email them and that takes at least like 2 days. I’ve already ordered two boxes and had two bad experiences with the customer service because their first instinct is to offer you a discount for the next box rather than fixing your issue at hand. ALSO the discounts they offer are not as good as the ones they constantly put online. Last issue they offered me 25 percent off my next box and two days later 50 percent off came on the website. THAT BEING SAID, the box does have nice stuff inside and I kind of like it. It’s only if you get a problem that they are most likely not going to help you at all.