I ordered 2 separate subscriptions for a couple of my kids for Christmas, due to the holidays I figured there may be a little delay and was not overly conabout not getting them before Christmas. However, they have now taken 2 payments for one subscription and 3 payments for the other and I have yet to receive ANY of the boxes. Every time I check the shipping updates it pushes it back yet again. I sent an email to customer service and they never even responded. The new shipping date is now showing March 1st which means yet another payment would be charged before I receive anything. I understand delays but when I order something in November and don’t receive it before March and yet they continue to take money this is not a good business! I worry about canceling the subscription because they have taken so much I am worried they will not deliver the ones I have paid for, yet they won’t respond when I ask. Definitely do NOT recommend this company.