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Anonymous
I ordered a 3 month subscription for my son of the Marvel Loot Crate as a Christmas Gift. In January, his first box, S.H.I.E.L.D. arrived - he was super excited and loved the items in the box. As a parent, and the person spending the money I thought it was well worth it. My daughter, college aged, also loved it and asked for a subscription for her birthday. Fast-forward to March - we were all super excited to receive our Captain Marvel themed box, especially with the highly anticipated release of the movie. March came and went - nothing. April came and went - nothing. So I emailed , I got a canned "We're sorry...nothing we can do" for you response you can expect it in June. No offer of a discount, maybe mail out something extra for our inconvenience, nothing for the money I have already been billed for and spent. JUNE FOR THE MARCH BOX?? Are you kidding me? It's May now, and at the end of the month we are to expect the 3rd and last box of our subscription. When should we expect that? December? His birthday is this month and he wanted an extension of his subscription, but I can't imagine I would waste the $100 on an additional subscription for him or the $100 for the one my daughter requested. If I could give less than 1 star....
5 years ago
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Loot Crate has a 2.1 average rating from 877 reviews

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