I can look past the delay, at least for myself it wasn't too bad though I've heard of other people having massive delays in receiving their product. What I can't look past is receiving what is obviously a terrible product. In the past I've had positive experiences with them and thus was willing to try them out again for the April 2019 Survival Crate. I received a pin that very plainly says that it is from a December 2016 crate, an oversized keychain with one half of it covered with ugly text, two items that are fine at best, and a hat with an incredibly ugly and lazy design. For me, I've always considered the wearable in the lootcrate the most important as everything else could be bought for very cheap, but this hat looks straight out of the clearance sale bin.