They charge you automatically for the next year without any warning and their customer service is horrible! I’ve reached out to them via email and phone and NO ONE returns your messages. My husband lost his job and we are struggling and I asked them to cancel my daughters service as the amount was pending! No one contacted me!! Their email address is WE LOVE YOU? That’s funny because they love our money not us! If they did they would actually care about their customers! I cancelled and will never go back which is sad..: because we would of loved to return!! Stay away from this company! It be wise and cancel your account as soon as you sign up for one year because they will automatically resign you up for next year and raise the prices on you!!!!!