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Anonymous
I subscribed in March, a six month subscription, that should have started with the April Loot For Her. I have yet to receive a single item. The current estimated shipping date is in July. But that isn't my main issue. I skipped, and then unskipped, June. When I unskipped it did not reappear in my upcoming shipments, so I emailed support. Support said "the date in the upcoming shipments will update soon, this shipment is delayed" this did not answer my question. I asked "Why is the June crate not showing up in my upcoming shipments" I respond and tell them they didn't answer my question, and repeat the question, they respond "the shipping date can be found in upcoming shipments"... Again. I again email them, I realize at this point that they just don't care at all about their customers, they don't bother to read emails they just send off an auto "shipping delays, updates on shipping can be found in your upcoming shipments" even if your question is "why is this not showing at all in my upcoming shipments?" I cannot find an estimated shipping date for a crate that isn't listed in my account. I have tried multiple times to get help or answers from support. This is just awful service.
5 years ago
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Loot Crate has a 2.1 average rating from 877 reviews

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