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Anonymous
Wow, this company has actually prompted me to write the first review EVER in my life...I have never dealt with a more incompetent business in all of my online shopping and service experience, actually in my entire existence on this planet. Seriously, these guys have no clue what they are doing...they couldn't fight their way out of a wet paper bag...logistical issues, customer support problems, STAY AWAY! I purchased a 6 month subscription for a family member as a Christmas gift in November of 2018, it is now 1 week away from July and I have only received 1 shipment. Customer support continuously lies and adjusts shipping dates when you contact them to inform them you still haven't received loot, and they will AT NO COSTS refund or give you your hard earned money back. It was embarrassing for me to purchase this for someone I cared about, they continuously asked me "Is the package on it's way yet?" and I reassured them. I have now repurchased them a gift and apologized for the mixup.
5 years ago
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Loot Crate has a 2.1 average rating from 877 reviews

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Alice, Customer Support

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