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Anonymous
It seems like everyone, including myself, has been a victim of scam from this company. I ordered a 3 box subscription in June, the first box finally arrived at the end of October and I am still waiting on the other 2 which I am being told will be shipped the middle of January. One is a holiday box, who wants a holiday box after the holidays? I have been trying to get a refund and since they are in the middle of a bankruptcy (no surprise there if this is how they run their business), I have been told they are not allowed to issue refunds (who knows if that is true). I have emailed several times and they always respond but I have been given the run-around each time. The CSRs act like nothing is wrong and never do anything to resolve the issue. I would advise anyone to stay far away from this company.
4 years ago
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Loot Crate has a 2.1 average rating from 877 reviews

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