It took over 2 months for my order to arrive. When it finally arrived, I was charged C.O.D. for what they said was "customs fees", but the box was shipped to me using Canada Post??? I asked for proof that customs was paid on my behalf somewhere along they way, and they did not. I asked for my money back if I couldn't get a receipt proving customs was paid for me, and they would not. Canadian Consumers BEWARE! Additional fees at pick up. I never did get a refund but was offered a coupon code for my next purchase. There will never be another purchase. Terrible customer service!!! Do NOT buy from Loot Crate!