Holiday was cancelled by Love Holidays for COVID-19. The return flight and the hotel were cancelled by the operators: the RyanAir flight went (we think) but it was part of a package holiday under those regulations. This was July 4th. It’s now October 28th. I’ve tweeted 10x and received one response. I’ve direct mailed 8x and received one response. We’ve tried live chat at all hours over 35 times and it never connects. We are trying via Amex now as we do not have the final and most costly part of the refund. Communication for LH is non existent. I can see they are replying to posts on here 2-3hrs who but perhaps they should put that same energy into turning the phone back on & answering the phone/emails. Absolutely awful. Had another package holiday through Travel Trolley: they answered after 5 tings and I have the money back in full less than 14 days later. I would never ever book from LoveHolidays again - and they’ve left ABTA. Disgusting company with lack of morals and respect for customers. AVOID AVOID AVOID.