I have rebooked a holiday in august 2020 using a credit note refund from Loveholidays. However, the holiday has been cancelled, and to date, I keep chasing this company to give me a cash refund. I am the one always chasing them, and they don't make any effort to communicate at least via email to keep me updated about my refund. They keep saying that they have to wait for the hotel to refund the money. Guess what? That's not my concern. You have to refund my money and not the third party as I have booked through you. I don't want to hear again of Loveholidays, don't even think to book with them at all. They don't have even a phone number to be contacted. Loveholidays are in breach of contract as they have not provided a refund within 14 days of cancellation.