THIS WAS OUR HOONYMOON! This was our honeymoon! And Between Loveholiday and the hotel, we were totally done over. We paid for a junior Suite with double bed and walk in power shower and daily room service, we got there and the hotel we were supposed to be in was closed, put us on 1st floor tiny room with separate beds and an old bath! Had to stay the night, was then "upgraded" to a Suite which they said had double bed and sea view, what we paid for. It was an upgrade from the cheapest room they tried putting us in, but was still a massive downgrade to what we paid for and just had a double room with single beds again! Spent too many days trying to sort it with loveholiday and they were terrible. They have now taken ages to get back to us, and apparently blaming covid for DOWNGRADING! Didnt even know covid-19 could work a PC to be honest. The law says if you are DOWNGRADED in any hotel, you are due a refund and hotel should bend over backwards to help you. They were terrible at Castillo Antiquga and San Jorge hotel. OUR HONEYMOON WAS RUINED!!! Book at your own disappointment.wont even consider giving a partial refund! It's all covid fault. Lol.