We had more than a fair few snags on our holiday & thought we would discuss like adults with the company once back. Firstly the room we booked with the hotel was supposed to be sea view which we paid more for but we ended up with a side sea view room. Also the staff were very rude up on arrival as well as lots of Russian people who did not care for any sort of social distance especially in 4 person LIFT! We also made sure we booked a direct flight which was perfect for us to come back & work from home on time. No they decide to not really give us an option apart from travel to Budapest and then go home which added a lot of unnecessary hours to our journey. When we got back home we had to wait over 8 weeks for a response just to say they will not do anything nor compensate the difference costs we endured which should of been done as a minimum. DO NOT USE THIS COMPANY!!