If i could give 0 stars I would. We have had two holidays cancelled due to covid, granted this is out of loveholidays control however I am waiting for 2 refunds on flights since March 2020. I was issued a voucher from loveholidays which I decided to use and book another holiday, unfortunately that holiday was cancelled also and Loveholidays issued me a voucher again with no option for a refund. I am unable to contact them by phone, messenger, online chat option has been removed. They do not respond to letters. There is NO WAY POSSIBLE apart from going and standing outside their headoffice of contacting them. They owe me 2 thousand euro. I decided to see if the voucher would work on another holiday knowing a refund was not possible (wishful thinking) the voucher doesn't work..... so now i have a useless voucher that doesn't work. No refund option. No way of contacting them. It took us a year to pay off that holiday. Its heartbreaking to be treated like this. I was very very patient at the start even reused their voucher without complaining of the no refund option. Now im at my wits end. I will never ever use a third part holiday company again.