We booked a hotel in Dubai for March 21, I was very apprehensive after reading all the negative reviews regarding love holidays but we have had fantastic service. They confirmed 2 weeks before we were due to go that they had cancelled our reservation due to the pandemic. We were told we would received a refund within 2 weeks of our departure date. We were due to depart on 31/03 and we have our money in our bank account today 03/04. I wanted to write a positive review after Love holidays seemingly letting a lot of people down at the beginning of the pandemic. Lets hope they learnt from them mistakes.