Don't use them. Nightmare company. Pose as a holiday company and they are only booking agents in reality. Lots of monkies behind computers. My trip was cancelled so waiting until the end of time to sort it. Had a first refund then told the final balance would be refunded in order of departure date. Fair enough. Buy why did the monkies take the final payment for the trip even though it was cancelled and I had already received part of a refund. Spoke to the credit control monkies only to be told I have to wait up to 28 days for that refund. When I said this was unacceptable as I would incur interest charges on my credit card she asked why I would be charged interest. I'll leave that one there. I've had to go to Mastercard to set up a retrieval of funds with these thieves