Clicked one star as there was no zero. Don't waste your time with this company, they are a bunch of crooks. Have booked all inclusive holiday for 6 people already paid £4,500 they've notified me of flight changes and asked me to pay another £4,300 to pay for the flight changes. They haven't offered me any refund for the original flights. They don't speak on the telephone they only use online chat line. If you try to make an official complaint in writing to their Legal & Compliance Department it gets returned back to you unopened. If you try to email them you get a bounce back message saying the email address isn't manned. There is no way of getting your money back from this company no matter which avenue you use. They are an absolute bunch of robbers!