Do Not and I am mean DO NOT book a holiday with this company I booked a holiday and paid £300 deposit. A few minutes after I had booked I got and e mail to say I had not completed my booking and to press the green button on the e mail that said go back to booing and I re entered all our details. The next day I got an e mail saying our booking was pending. The next day at 7.30 pm I got an e mail from Love Holidays saying that my booking was conformed followed by an e mail from Ryan Air conforming my flights. All good so I thought. Then the next day I got another e mail from Love holidays confirming exactly the same booking but with a different booking reference again followed by another e mail from Ryan Air conforming the flights again a different booking number I could not for love nor money get hold of Love Holidays and on checking my bank account I saw that they had taken out two deposits!! After there hours on live chat on manage my bookings with three different people and supplying them with copies of the first e mail saying my booking was not complete forcing me to re do it and then e mail saying booking pending they had created a double booking. They still refused to refund any money and to cancel it I had to not only lose the deposit on the double booked holiday but pay extra I then rang Ryan Air who straight away said they could see clearly that it was a mistaken double booking as it was not only a mirror image of the first booking submitted within mins of the first!!!They cancelled the flights and said they would refund Love holidays the full amount and they confirmed this by e mails. So to day again on live chat I requested that they cancel the holiday and showed them the e mail confirming the refund from Ryan Air to them. They still refuse to pay me anything as they say under their terms and conditions there is no refund. I am now taking it as far as it will go as I did not double book and they have illegally and fraudulently taken two deposits for the same Holiday. I now would rather lose the deposit on the first holiday than risk traveling with this despicable and dishonest firm and I will not stop till they are exposed