If I could award no stars I would! DO NOT use this company. I booked a hotel that according to the info told me: Was on the beach - there is a new hotel being built and it’s not on the beach, it’s on a busy road. You can only get to the beach by going through another building, up a lift to an over the road bridge, then descend another lift to two small patches of sand. A sea view - as far as I can see there is no sea view from any part of the hotel, as there is a new hotel being built, so you’re looking at a concrete skeleton. Nice rooms - my room is next to the busy road. There is no sealant round the windows therefore you can’t sleep because of the noise. The door chain was broken. The safe was broken and didn’t work. I tried ringing Love Holidays - kept me on the phone for 48 mins, only to get through to a call centre, who said they’ll send me an email address - that was it!!!! I asked for somebody to ring me that day - nothing. I sat in reception, as that was the only place I could get the intermittent WiFi which kept dropping out. My partner in the UK tried too, with the same results or it being left to ring out. She tried for over two hours. A local rep said he could do nothing after offering me two hotels which by the reviews were worse!! He said he can’t do anything and that I should contact ‘England’ - yeah right! All round - bloody dreadful.