Booked a holiday with them and travel restrictions changed in my destination country afterwards. They refuse to refund me the cost point blank quoting their terms of service denying responsibility. When I informed them those terms completely contradict what they advertise on the website which is that they give full refunds to people if travel restrictions change due to COVID making them unable to travel they did not address the contradiction. First agent on the phone hung up the phone on me and got irate speaking over me when I simply tried to calmly explain the contradiction in their terms as advertised. I have been left having paid for a holiday i cannot legally go on and if I could give them 0 stars I would.