Where to start we booked a holiday to Thailand last April for February this year and on and of there have been issues with one thing or another but mainly fight changes at one point early on a flight we originally booked was no longer scheduled offered an alternative with another airline and love holidays asked for us to pay another £1000 plus up front before the cost of the original flight had been refunded this I wasn’t comfortable with so I refused to do so eventually things had been rearranged with original airline, this was fine until a little later yet another schedule change and this time wanted to charge me more again because of price changes yet again I refused by this point I began to question my choice of holiday company, eventually after messaging back and forth with at 3 different members of staff the status quo had been restored and the original price stayed.now the cruncher two weeks before we depart I received a email informing me that due operational issues with covid etc our holiday had been cancelled and a full refund would be made in due course gutted and extremely angry is an understatement and i as well as others I spoke to think this is a bs excuse for what ever reason,the only good thing about it was the duly offered refund was made less than 24 hours after it was applied for thankfully I’ve managed to book again for the same dates and hotel at short notice booking each element separately much to our relief.safe to say I won’t be going back to love holidays again