Avoid Avoid Avoid Missold a holiday and then left in the lurch when the problems were discovered Bought a last minute 5-day package to Tenerife from Edinburgh. Love Holidays sold it as no hassle winter family break. We paid extra for all inclusive and a private airport collection - what could possibly go wrong ? Our airline tickets arrived by email a couple of days before travel. The night before our travel we tried to check in, but couldn’t manage. We phoned the airline to see if they could check us in. They said because it was booked through Love Holidays we would have to check in at the airport. We then drove the next morning from our home in Aberdeen to Edinburgh airport, only to find out that the flight was overbooked. This was after a long drive and paying for last minute & expensive airport carparking ☹️ The airline said they could try and get us onto the flight via standby tickets. There was however no spaces on the flight, so the four of us (two adults and two young kids) didn’t get on. The airline ground crew were pretty helpful. Our only alternative was a flight the next morning from Manchester to Tenerife. The airline changed the tickets free and without fuss. We then had to get a train to Manchester and stay in a hotel at our own cost At Edinburgh airport we phoned Love Holidays and were on-hold for 45 minutes at £3 / minute to ask for help. There answer was “this is nothing to do with us”. No help, no changes possible and no refund. We tried asking for help again from Love Holidays later that evening on their web chat just to be told “it’s not our problem”, “we may or may not be able to rearrange your airport pick up for the next day when you arrive from Manchester and we will let the hotel know that you staying for a shorter period”. That was the sum total of their help … Love holiday sold us a holiday with flights that were already oversold as far as we can see from the timing of their tickets to us, they wouldn’t help us and then told us we had no recourse Make you own mind up about Love Holidays after reading this