I hate even giving this scam company even one star !!! How are they still allowed to trade is beyond me .This so called “Love Holiday”company has caused me such stress and upset at a time of grief , I booked my holiday with them for myself and my daughter , sadly my beloved stepmother passed away and then my daughter moved away for a better job then I lost my job due to covid ,I had to sadly cancel my holiday and that’s where my nightmare began. I had already paid €300 and knew I wouldn’t get that back but they wanted another €300 to completely cancel the holiday or they would just keep taking the money from my card every month eventhough we can’t go anymore , I finally got to speak to someone after 3 weeks of trying and another payment taken and explained what happened!! They didn’t care they still want another €300 or the holiday will Not be cancelled and I’d be paying €1000 I was in tears on the phone because I just don’t have the money . They are still trying to take it from my bank !everyday they try , last try was this morning 19/02/22. I’ve rang my bank and put a block on them . Please save yourselves the heartache of dealing with this unscrupulous company . Customer service omg !! Who are you kidding !! It should be changed to don’t care about our customers service!! AVOID AVOID AVOID AT All COSTS LITERALLY!!!