Dear Love Holidays,
I am very upset at the way you've dealt with my wife's booking on our 2 year anniversary. We've landed on the 22nd of February in Dubai at 5:30am. We've then arrived at the Millennium Barsha Hotel at approximately 6:30am. We are tired and exhausted from traveling and to our surprise. We have been informed that check in times start from 2pm. This is ridiculous. If you knew this was the situation. Why would your operators do this? You should have used your common sense and booked us a room from the 21st of February. We would like a reimbursement of a days stay as we have totally lost a day of our travel thanks to your incomplete disregard for our stay. We're gonna check into our room at 2pm and lose a day on resting. We are currently sitting in the hotel lobby. It is now 8:14am in Dubai. Thank you for ruining this trip for us. I will be adding this review on Tripadvisor too. This is my wife's first and final time ever booking with your company
2 years ago
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