Really poor customer service ,our holiday was cancelled due to them as they never got back to us when we had emergency . Also we contacted them to sort out the matter we had no answer from them and waited 3 to 4 hours on the phone to speak to them and despite that every time different person said different and no one could help us . I would recommend that you book your holiday with reliable holiday company who provide better customer service . Love holiday service is very disappointing ,poor and also they take customer rights away to make decison about their holiday hence I would not give even 1 star to them