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Mrs K Barkway
We complained in our resort about issues we were having no action taken. We have done two emails about the quality of the holiday and lack of information given about the holiday if I ai had been told of the issues I would have booked something else. There was inclines and many steps everywhere,not good with heart problems we should have had more information when booking the hotel or more to the point massive complex,it was situated under the flight path,dusty work going on every week day under our room. The bathroom has ants,ripped sheets on the bed,paint coming off everywhere,the cafe or factory canteen like conditions. There was a good choice but poor quality food. The staff worked hard,clean and efficient but not very friendly. Needless to say we will not be going back,we are very disappointed with Love Holidays,we have had no reply at all about our concerns,it seems they have your money and that’s the end of it. Doubtful we will use the company again.Could write many more issues about it but it’s annoying to think it goes no where!! Mrs K Barkway.
2 years ago
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