What didn't go wrong with this holiday! If I could give minus stars I would. My partner and I had the worst holiday of our lives. We'd saved up a lot for that holiday then spent most of the time crying in our room because it was so bad. We tried everything to get us moved hotel, we even asked Love holidays to fly us home, which they arranged, at a charge and via America which we had to have test's for so couldn't get on those flights and had to stick with the original flights. - We had specifically told them it could not be via America yet they didn't listen. We racked up a large phone bill trying to get them to get us out of that hell hole and they were the most unhelpful, lazy people we've ever dealt with. Since coming home, although we can't get our 10 days holiday back, we have attempted to get our money back and they are refusing. Ignored our complaint until we eventually got hold of someone on LinkedIn and have told us we are due no money back as we didn't attempt to resolve the issue while we're out there and give them a chance to fix it. They tried to book us different flights home so they know we contacted them and have logs and our phone bill proving all the times we tried to resolve it in house and with them personally. Honestly THE WORST travel agents in the world. DO NOT BOOKING WITH THEM EVER! Scammers, liars, rude and unprofessional. Please don't get stung like we did and take your money elsewhere! Horrible horrible people. We have now pursued legal action against them and I will personally find every review site to shame them on until they give us our money back.