Love to take your money, hate talking to customers. Their website is really unhelpful and confusing when making a booking and if something goes wrong, . Once booked you cannot change airlines, so you have to make and pay for any changes with no refunds. Their system booked us onto the wrong flights and airport without us realising. No chance of talking to someone to sort things out, no phone number and the chat line would not put us through a human being for weeks until it was too late. We spent hours going round the website and chat line getting nowhere. More worrying, when we did get to chat to a human, they said there were problems all the time with their system and we were not the only one having problems with their booking system! No help, no refunds added £550 to cost of the holiday and hours of frustration.