Absolutely shocking company my advice is never to use this company.we went on holiday in February and the first of the 3 connecting flights was cancelled just ten hrs before take off was told that I had to get to Heathrow airport and board there on our original connection flight I was then charged £761 just to amend tickets to have luggage checked in there instead of Manchester, bearing in mind i had already paid in full for flights ,they actually owed my for the first flight cancellation.i filed a complaint which can only be done via their app ( absolutely ridiculous) since then heard nothing at all from them,it is almost impossible to get through on the phone line as it's automated and just cut you off and it's totally impossible to speak to a human.so I am now taking legal action.this is a total nightmare.please please never book with this company.