I have just tried calling customer service, and at 9:30 am am being told to call back Monday to Friday between 9am and 5pm, well it’s Thursday at 9:30am? Got hold of sales department who tell you they can only deal with sales, and won’t help you with anything else, then when the sales answered(funny they will take your money), I was due a refund by last night 12pm according to them, surprise- NO REFUND, and they will not take a call or help, yet some lovely lady, when asked who I can speak to, referred me to the app”live chat”, and then the awesome customer service I got, was that she hung up on me-lovely. PLEASE BE WARNED the worst experience ever, AVOID as they will take your money, and then want nothing to do with you!