I just recently went to Lanzarote Playa Blanca through LovHolidays. I stayed at Playa Limomes Bungalows for 7 days. We had noise from the hotel behind every afternoon and evening for the whole of he seven days, mostly Karaoke very loud. When I got back I complained by letter to LovHolidays. They asked if I had any video or pictures. Luckily I had take my video camera and did record the noise many times. So I sent that to them and haven't heard anything back. Don't think they thought I would have proof. My experience about LovHolidays is they take your money and disappear, so if you have problems you can't get hold of them. My holiday was ruined and I was more stressed when I got back. Do yourself a favor use a decent travel agent as LovHolidays will destroy your holiday and won't give s dam