HOLIDAYS DO NOT BOOK WITH LOVE HOLIDAYS I actually don't no where to start this review We booked our holiday and were staying in dorada palace hotel which we took loads of time in choosing it to suit our 3 kids only to get a email to say it was double booked and we had no room. We were then offered a new hotel palace pinada not in salou but we accepted it. Fast forward to arriving in Spain to arriving at the hotel for them not to have a booking for us. We were there for hrs with 3 children one is a baby with nowhere to go after hrs of calls we were offered a hotel which we were told was 15 mins from salou to been in a taxi for 45mins and 62km away we refused it as we were no longer even in salou. The complete devastating experience as we were all crying. With our only option in our mind to fly home but we couldn't get a flight. So I went on to booking.com and got an apartment not suitable for kids might I add but we literally had no other option left. We had no food no entertainment no kids club nothing like we paid for originally. I felt sick every day with my kids in this position. Now to money we were refunded for hotel which was €1177.48 but we paid €1427.48 There's a €250 shortage in refunded. Also paid €121.00 for private transport when never turned up so I also had to pay for taxi back to airport. We had to pay for cot for baby and we had to feed our family of 5 for the week value of €900. I paid for full board but didn't receive. Our holiday was ruined kids had the worst time and I did waking up in tears everyday feeling helpless. Very disappointed