Hell!!! Booked a holiday for a week in Turkey. The pictures we saw turned out to be another hotel. Hotel Faro. We booked Munamar but the photos were if Faro. FALSE ADVERTISING!! SCAM!! We booked a 2 bed we got a room for myself partner and 2 children. No bedding. We froze at night as air con in but without boiling. Dirty rooms. Old and so badly in need of updating! Claimed to be a 4star was never a 4 star more like a 1 star. Nobody would help us. Love holidays ignored our emails. Everytime we try to speak to a person we get a bot. All inclusive food was cold and the same slop daily. Food covered in flies. No kids food. Advertised kids club there wasn't one. The pool was filthy. Literally the holiday from hell and the worst of it is they false advertised the holiday. We want a refund and of course they don't want to play ball!!!