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Anonymous
I booked my holiday this year with Love holidays as I have previously. Our holiday was to Santa Susanna and our flight was with Tui. On the 16 th of August we received an email to tell us that our flight from Birmingham had been unfortunately changed to Manchester!! We had to get a taxi to Manchester airport due to health reasons also being disabled. The cost of the return taxi was £340!!! Whereas Birmingham being nearer to where we lived would if cost £110 return. We were given no reason to it changing. We thought maybe the flight had been cancelled but found out it hadn’t been!! I have contacted TUI and they are saying that it iLove Holidays responsibility and we should write to them. I’m very annoyed as it’s an expense we didn’t need as well as a longer journey. I will not be using Love holidays again and I wouldn’t recommend them .
2 years ago
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