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Ms Irene Stafford
Blaming myself firstly for not reading reviews on the hotel loveholidays sent me to but boy were my eyes open once I looked at trip advisor. Loveholidays are still sending ppl here knowing full well how dirty and disgusting the Aegean Park Hotel Marmaris is. Contacted loveholidays very unhelpful customer service is diabolical. We were charged £40 to change rooms out of a stinking sweaty box room which stinks of sewage. This place has not been cleaned in a long long time trust me. Beds filthy rooms filthy. Electrics hanging off walls. Absolute death trap. Ceiling in shower leaking through lights. Food disgusting half cooked. Same food out morning noon and night. Never wipe tables. Toilet smell is unbelievably bad. All inc is a joke we couldn’t eat a thing it was so dirty. My daughter cried every day. Receptionist very rude and also overcharged us for the room change and refused us a receipt until the manager (who refused to even speak to us) approved it. Loveholidays contacted the hotel who denied the whole monstrosity and loveholidays basically went with their side of story was offered £50 refund for the room change and was told if I accept that would be case closed as far as they were concerned. Indeed it is not. I’ve contacted a legal representative as I have pics of everything, phone numbers of other ppl and will take this further. Rep turns up at midday on day I was checking out to see me. What good is that I’m ready to leave now. Terrible terrible holiday from start to finish. Local shop owners and vendors are well aware of this hotels bad reputation but loveholidays continue to send unsuspecting holiday makers here. It’s just not on we are just coming out of a worldwide pandemic but yet these ppl clean nothing. I’m being ignored now by loveholidays but hey ho I’ll take it down the legal route instead. SHAME ON YOU LOVEHOLIDAYS. Taking peoples money and then doing nothing when there’s a problem. I would say 95% of folk there were not happy. Nobody cares as they already have your money. I’ll never use this company again
2 years ago
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loveholidays.com has a 1.2 average rating from 2,368 reviews

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