I booked a holiday to is La canela in June near the Portuguese border in Spain full stop it seemed a good price for half board just under £800 in half term with myself and two children however when I arrived at Seville airport there was no transfer I waited and waited after getting through to love holidays on the chat page they inform you that I never paid for a transfer I was not aware of this and was shocked I had together taxi and 3 buses which talked about 6 or 7 hours to my hotel full stop this cost about £80 each way however the taxi would have cost about €200 I can't believe I didn't book the transfer the time I wasn't prompted I don't know what happened with that but I'm pretty sure transfer showed is included however they inform me they hadn't I've never booked a package holiday without transfers before in the event I was very happy with the hotel and I'll stay and I suppose it wasn't really expensive with the added expense of the transfers but it was definitely unexpected
2 years ago
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