PLEASE AT ANY COST USE LOVINGHOLIDAYS Awful Company! I had cancel trip to hotel we booked lovingholidays. I cancelled it online was told be charged £75 and asked what's the reason as no longer to fly Antalya. My friend had medical issues longer than expected. Nothing our hands. Can cancel on 6th October but still not received refund. Yesterday I did web chat Lovingholiday spoke unprofessional advisor kept telling too late to cancel. I explained I cancelled 7 days before travel and said too late to get refund. I followed all guidelines that they stated. Advisors without explanation ended web chat as 5pm. Looks like they don't think about Customers and this is disgusting All cost Dont Use Them. This made me really angry