Absolutely rubbish holiday company. When things aren't right they don't want to know. We were a party of 12 and when we arrived in Turkey there wasn't anyone there to assist us in where we should go etc, so the holiday was a mad rush to start with, then when our holiday was coming to an end we were to return back to the airport. There wasn't no transfer for us and nothing turned up to collect us leaving us all stranded at the hotel so we had to pay 150 euros for a private transfer even thou we had originally booked it when booking the holiday. We also had to pay further cost to check in online which again was pre booked, there's no one to speak to and no reps so they leave u stranded..they rang us at 4am in the morning the day of the departure day trying to put us on a different transfer destined for Manchester even thou our departure time was 2pm to Birmingham so when we tried to sort the issue nobody was interested. We also pre booked our seats but again when we were checking in we were all placed all over the plane even thou we had pre booked at extra cost. Honestly avoid booking with love holidays because if u have any issues when away then your on your own to sort it.. I'll never book with them again. We even tried making complaints when we returned to the UK but again they weren't interested.. There only interested when u are paying them money.