THE WORST company and customer service I’ve ever had to deal with. I can’t stress enough how much I do not recommend. I stupidly booked for a second holiday (despite everything in me saying don’t due to the last mess I had with them) and I regret it so much. My last holiday, the flight was cancelled and so the holiday couldn’t go ahead. It took me 5 months to be able to speak to them for a refund. They wouldn’t deal with you unless your holiday was within the next month. If you called, your number pinged and it said that your holiday wasn’t close enough. If you called withheld or with someone else’s phone, they’d only speak to you with a booking reference and then when you gave it, it would once again say your holiday wasn’t close enough. So 5 months before wr could get a refund and missed our window to book another holiday. And with my current experience, the customer service has been just as shocking. Misinformation which has actually cost me money (they’ve admitted it was misinformation but won’t reimburse). I’d go as far as saying they’re fraudsters.