Worst experience ever worst travel company ever, no after service once they get your money your on your own, just hope you don't have any problems when your on your holidays as you will not get any help from love holidays, I had terrible experience with bedbugs in the city Hill Hotel kusadasi and I emailed love holidays, terrible customer service, and when I get back home and I wanted to follow up with love holidays ihad to start the process all over again with the details that i gave them when I was away, they refused to refund the money back I looked for, and they still won't pay, so if you think that you are getting a bargain just hope you don't have any problems when away remember love holidays will not help you so don't use,, I will never use this travel company ever again and I will never recommend love holidays to anyone, and don't go to the city Hill Hotel kusadasi either worst hotel experience I ever,,