I booked our Christmas holiday to HL Paradise Island in Lanzarote love holiday said it was 5 star it was awful experience It was myself husband and 3 kids that went it’s a very ruin down hotel my husband got attacked by some man on the second night he was never removed we had to see him everyday there were flys invested in our hotel room it was never clean we spent over 5000 on this holiday we checked out early as we could not take it anymore and love holiday could not do anything they said cause we checked out but we had no choice it was awful it was my first time booking with them and it will be my last to save yourself hassle don’t book through them