Avoid this company, terrible customer service! I booked a package holiday to Egypt with this company, and as I was adding extras, the price was going up accordingly(ie baggage and transfers) BUT once I had hit the 'book now' button,the confirmation email came with no breakdown of the price just the hotel price and flight price. The booking confirmation from the airline came through with no hold luggage booked on, also there was no transfer voucher! I tried to contact them by phone, but you cannot until its within 28 days of departure. So when I did manage to get through to speak to someone, I explained that of course I would book baggage and transfers when booking, they kept me on hold for around 2.5 hrs until they closed. I was assured that i would get a call the next day but nothing. So I had to pay again to the airline for the baggage and book and pay for my own transfers. If I could give zero stars i would. At least Dick Turpin wore a mask when he robbed you! NEVER AGAIN