company I booked a holiday with this company. I had a personal family tragedy and could not travel the date i had booked. I was told i could not change the date of the outgoing flight and would have to rebook the package as it was non refundable. I booked a new outgoing flight myself. My return flight was then cancelled, i had to rebook this flight also. Love Holidays customer service is non existent. They never informed me that if i didnt turn up for original flight it would be seen as a no show and my return flight would automatically be cancelled. They failed to inform the Hotel i was arriving a day late even though i asked them to in an email. The trip cost me a fortune. All Love Holidays have done is pass the buck telling me to contact the airline even though they are the ones who booked my trip. The airline told me to revert back to Love Holidays who will take no responsibility. I will never use this company again and would not recommend them to anyone Date of experience: 05 June 2023