I made a booking on Loveholidays for a package deal but tried to amend the booking less than 2 hours after confirmation. Most quality travel agencies will permit free amendments in this timeframe as a gesture of goodwill. Not so with LoveHolidays. As there is no way to contact them on the phone unless your holiday is less than 28 days away, I needed to submit a ticket, which took them over 36 hours to respond to. Of course, they then stonewalled me (no amendments or refunds are possible) for several hours before deigning to call me, only to stonewall me on the phone again. I spoke to their manager, who had more power to make changes, and at-least attempted to rebook the flight, however given that now almost 48 hours had past since my original request the flight change was going to cost £400 extra (to stay one fewer days at my destination!!!) Of course this was not worthwhile, so I have kept my original booking. They offered a pittance of £25 discount for my trouble (and this was only after negotiating up from 20). Avoid for package deals at ALL costs!