They mis sold a holiday (package holidays with hotels and flights to look appealling but then have £500 transfers that take almost 3hrs .. £500 and 3hrs!... disgusting!) and refuse to engage in any sort of helpful dialogue. It was approx. 30hrs since i booked with a large deposit and they wouldnt give me any refund and instead wanted to charge me an extra £70 to cancel!! Disgusting!!! Their soul purpose is obvioudly to exploit people for profit, there is zero level of customer service from these cretins. You can't speak to anyone on the phone unless you are 4 weeks away from departure and they are basically horrific to deal with. I would advise EVERYONE to keep away from this company DO NOT USE this company for your holiday, give someone else your money. Look elsewhere for your deals, seriously. You are putting yourself in danger of losing your money. Look at the other comments. They have history of this. Horrific. Keep well away.