Terrible experience.. I booked through loveholidays a trip in Merrakech in a 5 Star hotel.. They transported me to a different town called Amizmiz.. I been crying.. Asking for help.. Stressing and contacting them since then, they don't care.. Close chat.. Refuse to take any responsibility.. I made video.. Took pictures.. Clear evidence but they simply reply that sorry for your bad experience but as a policy your payment is non refundable.. They don't care at all.. No back up.. No customer service.. Its a scam.. They are not member of ABTA as so many people complained about them.. Its a fraud.