DO NOT BOOK WITH THIS COMPANY! All the other review sites will tell you about this company that it's utterly a scam and shambles!! DO NOT BOOK IF YOU WANT A SECURE AND ASSURED HOLIDAY. Booked a holiday, due to ill health and family emergency we were unable to go phoned LOVE holidays 3 times a day to organise a new date or refund all the time bring fobbed off by atrocious customer service and no understanding that we needed to be at the hospital.....these things happen right but all the time being told there is nothing they can do will have to wait for a team to email or get back to you which they never do. What is disgraceful is that even up to days before our booked departure date we were still awaiting what was happening??? In the end no holiday no money back and no care in the world from them. How can humanity behave like this when people have gone into hospital etc. DISGUSTING!